Return & Exchange Policy

Return & Exchange Policy

At Shree Shyam Furniture, we take pride in delivering quality furniture and ensuring customer satisfaction. Our Return & Exchange Policy is designed to be clear and fair for both our customers and our business.

Eligibility for Return or Exchange

Returns or exchanges are accepted only if the product received is damaged, defective, or incorrect. Customers must report such issues within 24 hours of delivery along with clear photos or videos for verification.

Verification Process

Once a request is received, our team will review the submitted information. Shree Shyam Furniture reserves the right to inspect the product before approving any return or exchange. Products must be unused and in their original packaging to qualify.

Exchange Process

If approved, we will arrange an exchange for the same or a similar product, subject to availability. The replacement will be dispatched after the returned product has been collected and inspected.

Return Conditions

Returns are not accepted for reasons such as change of mind, color preference, or natural variations in wood grain and texture. As solid wood furniture has unique characteristics, slight variations are not considered defects.

Cancellation Policy

Order cancellations are allowed only before the product has been shipped. Once the order is dispatched, cancellation or return requests will not be accepted unless the product is damaged or incorrect.

Contact Information

For any return or exchange-related queries, customers may contact Shree Shyam Furniture through the contact details provided on our website. Our support team will guide you through the process and provide timely assistance.