Refund Policy

Refund Policy

At Shree Shyam Furniture, customer satisfaction is important to us. Our refund policy is designed to ensure transparency and fairness while maintaining quality standards.

Eligibility for Refund

Refunds are applicable only in cases where the product received is damaged, defective, or incorrect. Customers must report such issues within 24 hours of delivery along with clear photos or videos for verification.

Inspection and Approval

Once a refund request is raised, our team will review the submitted details. Shree Shyam Furniture reserves the right to inspect the product before approving any refund. Products must be unused and returned in their original packaging to be eligible.

Refund Process

After approval, the refund will be processed to the original mode of payment. The time required for the refund to reflect in your account may vary depending on the payment method and banking procedures.

Non-Refundable Cases

Refunds are not applicable for issues related to natural variations in wood such as color, grain, or texture, as these are inherent characteristics of solid wood furniture. Products damaged due to improper use or handling are also not eligible for refund.

Cancellation Policy

Order cancellations are allowed only before the product has been shipped. Once the order is dispatched, cancellations will not be accepted.

Contact Information

For any refund-related queries, customers may contact Shree Shyam Furniture through the details provided on our website. Our team will assist you with the process and provide timely updates.